Privacy Policy
Last Updated: 01 Aug 2026
SMARTHUB Infratech Solutions (“SMARTHUB”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website, [www.smarthubits.com].
This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices available to you.
By using our website or submitting information through our enquiry, contact, support, or other online forms, you acknowledge this Privacy Policy.
1. Information We Collect
Depending on how you interact with our website and services, we may collect information such as:
Personal Information
Name
Company or organization name
Email address
Phone or mobile number
Business address
Billing or delivery information
Information provided through enquiry or support forms
Other information voluntarily provided by you
Technical Information
When you visit our website, certain technical information may be collected automatically, such as:
IP address
Browser type and version
Device information
Operating system
Website pages visited
Date and time of access
Referring website
General website usage information
2. How We Use Your Information
We may use the information collected to:
Respond to enquiries and requests.
Provide quotations and information about our products and services.
Process orders and deliver products or services.
Provide technical support and AMC services.
Communicate with customers regarding projects, services, renewals, and support.
Improve our website, products, and services.
Maintain business and customer records.
Prevent fraud, misuse, unauthorized access, and security threats.
Comply with applicable legal and regulatory requirements.
Send relevant business communications where permitted by applicable law.
We will process personal data only for lawful purposes and in accordance with applicable requirements. India’s DPDP framework recognizes individuals’ rights regarding their personal data and regulates its processing for lawful purposes.
3. Enquiry & Contact Information
When you submit an enquiry through our website, email, contact form, support form, or other communication channel, we may use the information provided to respond to your request.
We may contact you by email, phone, WhatsApp, or other appropriate communication methods regarding your enquiry, quotation, service request, or business requirement.
4. Cookies & Similar Technologies
Our website may use cookies and similar technologies to improve website functionality, understand website usage, maintain security, and improve user experience.
Cookies may collect information such as browser preferences, session information, and website activity.
You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.
If third-party analytics, advertising, or other tracking technologies are used on the website, their use may also be governed by the respective third party’s privacy policy.
5. Sharing of Information
We do not sell or rent your personal information as a business practice.
We may share relevant information with trusted third parties where reasonably necessary to provide our services or operate our business, including:
Technology and software providers
Hardware manufacturers and OEM partners
Internet and connectivity service providers
Cloud service providers
Logistics and delivery partners
Payment and financial service providers
IT support and service partners
Professional advisers
Government authorities or law-enforcement agencies where legally required
We expect relevant service providers handling personal information on our behalf to process it appropriately and maintain reasonable safeguards.
6. Third-Party Services & Websites
Our website may contain links to third-party websites, technology providers, manufacturers, cloud platforms, payment providers, or other external services.
We are not responsible for the privacy practices, content, security, or policies of third-party websites or services.
We recommend reviewing the privacy policies of third-party services before providing them with personal information.
7. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, loss, or destruction.
However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.
You should avoid submitting confidential passwords, payment credentials, or other highly sensitive information through general website enquiry forms unless specifically requested through an appropriate secure channel.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business records, resolving disputes, enforcing agreements, and complying with applicable legal or regulatory requirements.
When personal information is no longer required, we may delete, anonymize, or otherwise dispose of it in accordance with applicable requirements.
9. Your Rights & Choices
Subject to applicable law and the stage at which the relevant provisions apply, you may have rights relating to your personal data, including rights to:
Request information about the personal data we process.
Request correction of inaccurate or incomplete information.
Request deletion of personal data where legally applicable.
Withdraw consent where processing is based on consent.
Raise a concern or grievance regarding the processing of your personal data.
Exercise other rights available under applicable data-protection law.
Where consent is the basis for processing, applicable Indian law provides for withdrawal of consent, subject to the legal framework and consequences applicable to that withdrawal.
To exercise an applicable right, you may contact us using the details provided below.
10. Children’s Privacy
Our website and services are primarily intended for businesses, organizations, and general users.
We do not knowingly seek to collect personal information from children except where permitted and handled in accordance with applicable law.
If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review and take appropriate action.
11. Business & Customer Information
If you provide information relating to your organization, employees, customers, systems, network infrastructure, or other third parties while requesting our IT services, you are responsible for ensuring that you have the necessary authority to provide such information to us.
Where required, additional contractual, security, confidentiality, or data-processing terms may apply to specific projects or services.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or applicable legal requirements.
Any updated version will be published on this page with a revised “Last Updated” date.
We encourage you to review this page periodically.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:
SMARTHUB Infratech Solutions
Website: [www.smarthubits.com]
Email: [enquiry@smarthubits.com]
Privacy & Data Protection Enquiries:
[enquiry@smarthubits.com]